FAQ
how do I create a purchase order?
To create a purchase order, you will need to call the designated hotline at (801) 494-1416. The customer support team will provide you with the necessary assistance and guidance for your request.
how can i fix the invalid login error to create my account?
To resolve the invalid login error when trying to create your account, first [...]
How do I get a copy of my Food Handlers Certificate?
How do I get a copy of my Food Handlers certificate: To get a copy of your certificate, please login using your registered email and password: https://www.efoodhandlers.com/Account/Login https://www.efoodhandlers.com/Account/LoginLaunch the course then click on VIEW/DOWNLOAD certificateYou can also click on the email icon on the upper left to email a copy of your [...]
How can I change my name on my account?
How can I change my name on my account? You can change your name during registration or during Step 3: Take the Course. On the account page, click on your name in the uper right hand corner, then "EDIT PROFILE" option to change the name on the certificate. If you have already take the exam, send a copy of your updated Driver's License or Identification Card that reflects the correct [...]
Can I save progress/resume my course?
Yes, for the Basic Food Handlers Course, you can take a break at the end of a Chapter or use the Save and Quit button in the lower left of the screen. For the Managers Course, you can only take a break at the end of a Unit or Chapter. If you log out in the middle of the chapter, you will have to start the chapter over again. To resume progress, you will need to log back in with your [...]
Refund Request
If you are not satisfied, we will gladly refund the certificate fee paid if the following conditions are met: We are not approved in your area OR Request is made within 90 days of purchase and you have not taken the exam Please send your request to [...]