What if I send a course invite to the wrong email?
Not a problem! Here are some quick steps on how to fix that: Log into your business account: https://b2b.efoodhandlers.com/Login/ Click on the Manage Token button Select the USAGE button Find the mistyped email & select the Reassign/ Resend button next to it Enter the correct email address & click Send We’ll send a new email out with in 1-2 [...]
Where can I print a copy of my employee’s certificate?
You can find PDF copies of all your team’s certificates stored under the Employee Records section of your business account. Simply click on the blue “RIBBON” icon to the far right of the trainees name to print or download a [...]
How do I log into my business account?
Go to https://b2b.efoodhandlers.com/Login/ You will need your email adddress associated with the account and the password that you created when you opened up the business [...]
Can you accomodate several different locations?
We can help you track all of your store/office locations from one easy to manage business account. Simply register your account and then add in your locations via your Account Profile page. Once they are in the system you’ll be able to pre-register users to specific locations as well as track and filter Employee Records by [...]
May I get refunded for pre-paid tokens?
Unused tokens will only expire after a year if you don't use them They can stay on your account until you are ready to use them within a year. However, if you’d rather have your unassigned/ unused tokens refunded, we can definitely assist you with that.BUT, please remember, discounts are given based on the total number of courses purchased. Requesting a partial refund for an order may [...]