Refunds

May I get refunded for pre-paid tokens?

Unused tokens will only expire after a year if you don't use them They can stay on your account until you are ready to use them within a year. However, if you’d rather have your unassigned/ unused tokens refunded, we can definitely assist you with that.

BUT
, please remember, discounts are given based on the total number of courses purchased. Requesting a partial refund for an order may create a discrepancy in the applied discount. If this occurs, this amount will simply be subtracted from the requested refund amount.

related articles